I recently purchased a new Sony receiver (STR – AZ3000ES) and am trying to control it with the harmony hub. The receiver, as well as the other equipment, responds to turn on with the Harmony hub, but I cannot get it to turn off the receiver. The other equipment does turn off.
When I use the harmony app, I can turn the receiver on/off so I know there is good communication. I confirmed that the end sequence in the activity section of the app is supposed to turn off the receiver. I presume that when I give the instruction to turn off the television that the end sequence would be initiated.
I am also using Alexa to control the hub and it works well. The receiver has just one button on its remote to turn on/off the receiver so there are no dedicated buttons to control power.
Any suggestions to resolve this would be greatly appreciated. Thanks